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North Miami False Alarm Reduction Program

Frequently Asked Questions

How can I help prevent false alarms?
Make sure that you immediately report your false alarm to your alarm company, so they can cancel with police dispatch prior to police arrival to your home or business. Ensure that everyone in your household or business has been properly trained on your alarm system. Make sure your alarm system is in good working order and inspected periodically by your alarm company.

How do I register my alarm system?
If you are not registered with the City, please complete the online registration under “New Alarm Users”.  Payment can be made online on our website by using your account number and password or make your check, money order, cashier's check or certified check payable to “North Miami False Alarm Reduction Program” and mail to: PO Box 864764, Orlando, FL 32886-4764
                                                                               
What is the cost of an alarm permit registration?
The cost of an alarm permit registration is as follows:
Residential and Commercial Properties:  $25

Who determines the fee amount for false alarms?
The North Miami City Council approved the alarm ordinance that outlines the fee structure for false alarms.

Who is required to have an alarm permit/license?
Everyone operating an alarm system inside the city limits is required to register their alarm system. 

Are false alarms a problem?
Yes, they are. Across the nation, the growth of alarm system ownership has resulted in a tremendous number of false alarms. The response to false alarms has created an additional burden on law enforcement agencies. Nationwide, approximately 99% of all burglar alarms police respond to are false.

What does the City hope to accomplish by enforcing the false alarm ordinance?
The City wants to substantially reduce the number of false alarms that the police department responds to, thereby freeing up police resources to respond to emergencies. In addition, have the proper contact information available to notify the owners of the property if a criminal incident did occur so they can respond quickly to assist in the investigation and secure their property.

Will I be charged for alarm activations that are not false?
No, you will never be charged for an alarm activation that is not false, this ordinance allows charges for false alarms only.

What if my alarm is activated accidentally?
For the first and second false alarm activation within a permit year, there is no fee. All additional false alarm activation fees are as follows:
Burglary:

  • 3                $25
  • 4 & 5          $50
  • 6 & 7          $100
  • 8 & 9          $250
  • 10 Plus       $500

If I disagree with an assessed fee, can I appeal?
Yes.  The alarm user may appeal an assessment of the response fee by setting forth in writing the reasons for the appeal within ten (10) days of the incident of the alarm or response with the code enforcement clerk or designee. Be sure to include your name, the alarm location, date of the false alarm, your permit number, reasons for the appeal, steps you’ve taken to correct the problem, and any supporting evidence.

A special magistrate shall conduct a hearing and consider the evidence presented. 

If the violator, after notice, fails to pay the violation or fails to timely request an administrative hearing before a special magistrate, such failure shall constitute a waiver of the violator’s right to an administrative hearing before the special magistrate.  A waiver of the right to administrative hearing shall be treated as an admission of the violation, and penalties shall be assessed pursuant to the amount stated.

Do I have to register my car alarm?
No, car alarms do not need to be registered.

Where do I send my check?
The mailing address is:
North Miami False Alarm Reduction Program
PO Box 864764,
Orlando, FL 32886-4764

Can I pay online?
Yes, you can pay online at this website.  You will need to use your account number and password.

What will happen if I do not pay my alarm fees?
Failure to pay the alarm fees is a violation of City ordinance and may result in suspension of police response. Unpaid fees may be sent to a collection agency. 

Can my alarm registration be suspended?
Yes, it can be suspended from police response. Some of the reasons are failure to make a timely payment of assessed fees or having more than six false alarms within a permit year.

I’ve become suspended, how do I reinstate my permit?
If your account has been suspended, you will be required to pay all outstanding fees, including any returned payment fees, and provide satisfactory evidence your alarm system has been inspected and repaired.

What is the effective date for the ordinance?
The most recent alarm ordinance went into effect in April 26, 2011.

I received duplicate alarm invoices at my address; what can I do?
If you received a duplicate alarm invoice, please contact us at (877) 665-2987 so we can delete the incorrect invoice(s).

 Where can I read or obtain a copy of the ordinance?
The alarm ordinance is posted online at this website.

Who can I call if I have additional questions or comments?
Call us at (877) 665-2987, Monday through Friday from 9 a.m. to 5 p.m.

 

 

 

 

©2011 City of North Miami